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Coca-Cola and Personal vs. Corporate Brands: A Note of History

Coca-Cola Cover of Time, May 15, 1950 (time.com) I was in Atlanta last week for work (and a little fun), and happened to stay in a hotel across the street from the Georgia Aquarium and the World of...

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Worth Reading, Oct 1, 2012

Social media and customer service: New research from the forthcoming “The Social Habit” report found that “42 Percent of Consumers Complaining in Social Media Expect 60 Minute Response Time.”  (Also,...

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